We offer exchanges within 5 - 7 days from the delivery date. We do not offer refunds. However, a request must be raised within 48 hours of delivery of the product.

If you wish to cancel your order, please write to us at our email within 24 hours of placing your order to be eligible for a full refund.

No, we do not entertain return requests other than in cases where there has been a fulfilment error on our end or the product is incorrect/defective.Please note that such a request must be raised within 48 hours of delivery of the order. You will need to share your order number (mentioned in the order confirmation email), product name and email address to initiate the process.

All our products are manufactured on a made to order basis, so we would try to adjust and make your preferred size available for you. You can check with us by writing to us.

Please reach out to our dedicated customer support team as soon as possible. You can send an email with the details of your order, including the issue you have encountered at zaffrethestore@gmail.com . Our team will guide you through the next steps and assist you in resolving the problem.

All orders are hand picked and packed with love. Once your order has been placed you will receive an order confirmation email. Once your order has been dispatched you will immediately receive another confirmation email with your tracking number. We ship via Shiprocket.

Shipping within India takes 3-4 business days to deliver depending upon the PinCode.

Urgent deliveries are possible. Please email us on zaffrethestore@gmail.com.

Yes, we do take up orders with minor customisations. However, it is subject to confirmation from us since we cannot promise. We will try our best to make it possible. Extra charges may be applicable, if any, shall be confirmed by the Team beforehand. Write to us to know more.